In order to use the remote service for servicing card accounts, you need to connect the Mobile Bank via the Internet. Detailed photo and video instructions can be found directly on the Sberbank website or read this article.
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Features of Sberbank Mobile Banking:
- Accelerates the process of financial transactions.
- Get the maximum amount of information on your account and control all ongoing cash movements.
- It is a kind of protection against the actions of scammers.
For example, if money suddenly disappears from the account, you can block it in a timely manner, bypassing a direct appeal to Sberbank.
It is possible to connect the Mobile Bank via the Internet or an ATM. In addition, you can contact a bank employee at a branch or by calling the Contact Center hotline.
Activation of the Mobile Bank allows you to perform the following operations:
- replenish the accounts of telephone operators;
- transfer money between personal cards;
- transfer funds according to a simplified scheme, provided that the recipient has a Sberbank card and Mobile Bank is connected;
- pay bills of companies that are partners of Sberbank (there are more than 150 of them);
- set up AutoPay to pay for utilities, telephones, credit debts, fines and other obligatory payments;
- repay debts.
In addition, activating Mobile Banking allows you to send requests for other information.
It can be:
- SMS on crediting funds to the account;
- SMS about the latest expenses and debits from the card;
- SMS about entering the Sberbank Online service;
- obtaining passwords and codes for the purpose of conducting transactions;
- checking account balance;
- revision of credits and expenses on the account.
Selection of the tariff plan of the Mobile Bank
Connecting the Mobile Bank via the Internet implies choosing the optimal tariff plan.
There are two options in total:
- Economy tariff - free;
- tariff Full - requires a monthly payment.
Payment of the Full tariff is about 60 rubles per month. But for Premium and Gold cards, the service will be free. Features of the Economy package:
- you will have to pay 3 rubles for checking the balance;
- obtaining an extract on the last five transactions on the card will cost 15 rubles.
Established rates will be charged for each such appeal. As a result, the Full package may be cheaper. Among other things, the disadvantage of the free Economy tariff is the lack of notifications about expenses on the account.
Details on the tariffs of the Mobile Bank - in.
In order to connect the Mobile Bank, you need to activate the online banking service. The easiest way to do this is through the Contact Center by phone and use the help of an operator. He should give out an identifier and help you pick up a password.
Similarly, you can activate through a bank branch by presenting your passport and card details. If you act through an ATM, you can request a number of one-time passwords to enter Sberbank Online.
Activating Mobile Banking via Sberbank Online
Sberbank Online interface is simple and understandable to everyone. In the Personal menu (on the left) you need to find "Mobile Bank" and click. Then click on "Connection Details". Next, you will be prompted to select a tariff plan, after which you will need to enter the appropriate data in the section. Some of them (tariff, phone and card) are filled in automatically. If you need to make adjustments, you can use the suggested options.
After the form is filled out, you should click "Connect". Next, you will be asked to once again verify the compliance of the information entered using the SMS password. When a window pops up with an empty column, you will need to enter the data of the received code there.
Having finished with the settings, you will be redirected to the list of personal requests, where the newly created entry will be displayed. At this stage, her status can be kept under control. Initially, it will indicate that the application is under consideration. After Sberbank gives a positive answer, the mark will change the status to confirmed.
Connecting Mobile Bank to Sberbank Online - photo instruction
If during the verification of the data an inaccuracy is noticed, in order to make some corrections, you must click "Back". If the settings need to be made later, then you should click "Connect later".
Activation through an ATM is done in a similar way. In addition, you can ask for help at the Sberbank Contact Center by calling 8800 or at a bank branch.
Account management through Mobile Banking
Connecting the Mobile Bank via the Internet makes it possible to manage your accounts using SMS commands and ussd requests.
To find out the real balance, you need to send an SMS command and the last 4 digits of the card number. For all telecom operators, the phone is the same and free - 900.
The command can be:
- REMAIN or Latin OSTATOK;
- BALANCE or in Latin - BALANS and BALANCE.
The response to the request will be SMS with the requested data.
The USSD request looks like this: *900*01*card number (last 4 digits of the card number)#. After entering the data, you must press the call button. After a while, information about the balance will appear on the screen.
To suspend the card, you must select the best option:
- send an SMS, including: the word BLOCK, card number, a number indicating the reason. All values are specified with a space. The word can change to: BLOKIROVKA, BLOCK or 03;
- send ussd request: *900*03*card number*reason# .
The reasons for blocking are encrypted in this way:
- card loss — 0;
- theft - 1;
- ATM "ate" - 2;
- other - 3.
Similar actions are provided for any other operation. For example, to pay bills and money transfers. Therefore, it is advisable to familiarize yourself with the list of all existing commands in advance. All information can be found in the Personal Account of Sberbank.
All SMS commands of Sberbank Mobile Bank
A detailed list of commands is in .