The popularity of plastic cards today is simply colossal. To make it convenient for users to manage their money, terminals and ATMs are now installed everywhere to carry out various banking operations. How to use a Sberbank ATM: security when withdrawing cash is especially important, is described in this article.
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Sberbank ATM functionality
As a holder of a Sberbank bank card, you will have to learn how to use ATMs and terminals to withdraw money, make money transfers, etc. We will talk about how to correctly insert a card, enter a PIN code, as well as confirm or cancel certain actions. The ATM is ready for operation when the message “Insert card” or “Start work” appears on the monitor. The screen can also display an image of the card exactly in the position in which it should be inserted into the corresponding window.
A bank card is inserted into all ATMs in the same way - there are hints on the device.
Rules for using the card:
- insert the card into a special window, which is usually highlighted with green light or an interactive arrow of any shade;
- the magnetic field on the card should remain below, closer to the right side of the card;
- the name of the payment system should be on top, closer to the left side of the card.
If suddenly the card was entered incorrectly, the device will not accept it and return it back. It happens that the ATM “swallowed” the card and it is impossible to work with it. If you do not press anything on the device's keyboard, the card will return in 20-30 seconds. As a rule, it is enough to insert the card halfway, and then the ATM will tighten it itself if the card is inserted correctly.
PIN code as a method of authorization
Entering a PIN code is mandatory for owners of any Sberbank cards.
A PIN code is a four-digit number that allows you to perform any operations with a plastic card. It is issued when the card is issued.
After the card is inside the ATM, the display will show the phrase "Enter PIN code" or other similar inscription. It is necessary to enter 4 digits on the keyboard of the device, which will be displayed on the screen with the symbols "X". The code is not displayed on the ATM monitor so that others cannot use it. When entering a PIN code, it is better to cover the keyboard from prying eyes. Here it is useful to know the meaning of the various keys on the keyboard:
- cancel - the last input character is deleted;
- reset - complete cancellation of the operation;
- enter - confirmation of the typed characters and continuation of the operation.
Incorrect PIN entry multiple times
The bank system provides for entering an incorrect PIN code no more than 2 times (what to do if an incorrect PIN code is entered three times is described in detail in the article ).
If an incorrect secret code is entered, the corresponding entry will be displayed on the monitor. The operation must be repeated.
With three incorrect inputs by the CRANE, the ATM will block the card for a day.
Old-style ATMs on the start page offer to select the input language. To make a choice, just press the appropriate button opposite the desired language. Then the main menu will appear on the screen. These are the main rules on how to use a Sberbank ATM (security when withdrawing cash is entirely the responsibility of the cardholder). In the following paragraphs, the instructions will be discussed in detail, incl. photos and videos that describe the most popular plastic card transactions.
Search for the nearest Sberbank ATM
To quickly find the nearest ATM, you can use the page of the official website by setting the required city.
You can also use the bank's mobile application . The system will display the nearest one based on location (if the GPS feature on your phone is enabled).
Cash withdrawal from an ATM
To withdraw cash from an ATM, you must do the following:
- in the first menu, select the item "Cash withdrawal";
- then specify the required amount for withdrawal (automatically or select manually);
- select the item "Withdraw cash";
- if necessary, order a receipt printing.
Top up the card
You can also send money to your card account using an ATM. This action is only available on newer ATMs: old-style devices do not accept cash.
To deposit money into your account, you must:
- select the item "Deposit cash" in the menu;
- confirm your intention with the "Deposit cash" button;
- choose a currency;
- an inscription will appear on the screen and the receiver for money will open;
- the device will automatically recalculate and display on the screen a record of the money received;
- confirm the action with the "Perform operation" button and the money will be credited to the account;
- select further actions from the menu or complete the procedure.
Other ATM transactions
Account balance check:
- in the first menu, click the "Account balance" or "Card balance" tab;
- enter a PIN code;
- select the option to view the balance (on the screen or on the check);
- when you choose to display information on a receipt, you are automatically redirected to the main menu.
All features of ATMs
Through the ATM, you can carry out transactions within the framework of various banking applications:
- bonus program;
- Internet or Mobile banking;
- Personal account;
- mobile communication payments;
- payments and transfers;
- information and service.
The rules for carrying out transactions for these services are similar to those described above. It is enough to read the inscriptions that appear on the screen and select the ones you need. If necessary, any operation can be undone.
ATMs and scam tricks
Fraudsters come up with all sorts of tricks to get access to a bank card: phone calls and SMS messages on behalf of Sberbank, criminal websites on the Internet, and even fake cards. Special craftsmen build in ATMs and special readers - skimmers that scan the PIN code of the card and also copy the magnetic stripe. That is why a card with a chip is considered much more reliable than a card with a magnet. Those who are not familiar with the operation of Sberbank ATMs should carefully study these methods in order to protect themselves from various criminal frauds.
Examples of scam devices
And here is the anti-skimmer:
What to do if an ATM with a skimmer is found
- Do not try to remove fake details from the card receiver and attract undue attention to yourself.
- If a skimmer is found during the working hours of a bank branch, you should inform the employee about it.
- Once at the ATM in the evening or at night, you should pick up your plastic card and go as far as possible from the ATM to a safe place, because. surveillance is possible.
- From home, you should call the bank branch and report what you saw.
- If a skimmer is detected after the card is inserted into the device, block it as soon as possible.
Good to know about ATM skimming
The article tells everything about how to use a Sberbank ATM: security when withdrawing cash, the nuances of entering a PIN code, etc. Similar material can be viewed in the video.