ACT trading platform from Sberbank, technical support (phone, mail)

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Sberbank-AST is one of several electronic platforms allowed to conduct remote auctions to meet municipal and state needs. The subsidiary of Sberbank itself is not a bidder. Her main task is to develop her automated trading system to ensure smooth operation. The AST trading platform from Sberbank, technical support (phone, mail below) is available to both new and old customers.

Features of the automated trading system Sberbank-AST

The Sberbank-AST trading platform is universal, that is, transactions can be concluded on it by state-owned enterprises, commercial organizations, and entrepreneurs in various fields. Public procurement itself is carried out using various methods: auction, qualified selection, tender, purchase from a single customer, conclusion of a transaction based on the quotations of the Moscow Exchange.

All public procurements are carried out taking into account the requirements of the legislation regulating the sphere (No. 223-FZ, No. 44-FZ) - this applies not only to goods, but also to works and services. For convenience, the trading platform is divided into many sections designed to conclude transactions in different directions. For example, sections that allow bidding are popular:

  1. State or municipal property (purchase, lease, privatization).
  2. Bankrupt property.

Many well-known Russian banks have their own sections: Sberbank, Russian Railways, Bank of Russia, Gazprom, Russian Post. To protect the interests of these organizations, Sberbank-AST is constantly upgrading the software for trading in a safe mode. Therefore, the AST trading platform from Sberbank organized technical support (phone, mail and contacts can be found in the upper right corner of the trading platform website).

The ACT support service is ready to solve not only technical issues, but also any others. You should be aware that participation in this trading system requires effort and specific knowledge, so the customer support service cannot always help. Representatives of the ACT itself and experienced users recommend training.

List of open tenders

The page of the official website of AST-Sberbank presents a list of open trades in various industries.

Registration in Sberbank-AST

The ACT page of Sberbank describes the procedure for registering a new participant in an electronic auction and the requirements for documents.

Training and accreditation

Today, training in trading on the AST is possible:

  1. At short-term seminars - at one-, two-day practical classes, they give basic skills, teach how to properly conclude deals with state-owned enterprises, how to sell / buy bankrupt property, etc.
  2. At advanced training courses (120 hours), they teach how to promote their goods to state-owned companies, manage government orders, and purchases.

Those who wish can study at Sberbank-AST itself only in Moscow; in all other cases, classes are taught by accredited specialists from partner educational organizations.

Particularly important are the knowledge gained at short-term seminars.

They let you know:

  1. How to properly set up the service.
  2. How to apply correctly.
  3. How to make transactions of all kinds safely.
  4. How is the accreditation of those wishing to participate in the auction.
  5. How to use the robot to find the information you need.

Having studied all the above, the candidate for bidders submits an application. According to No. 44-FZ, its consideration takes 5 days.

Representatives of the legal entity should attach the following documents to the application:

  1. Extract from the register.
  2. Copy of the Charter.
  3. A power of attorney in the name of a citizen who will represent the organization on the trading floor.
  4. Large deal decisions.

Entrepreneurs need to provide a smaller package:

  1. Extract from EGRIP.
  2. Passport.
  3. Indicate the full name of the organization, type of activity.

The duration of accreditation is 3 years, after which the procedure must be repeated.

AST trading platform from Sberbank, technical support - phone, mail, contacts

  • You can expedite consideration of the issue in the support service by calling +7 (495) 787-29-97;
  • AST e-mail: [email protected] (applications are accepted around the clock);
  • address: Moscow, st. B. Yakimanka 23, index: 119180. This is the new address of Sberbank-AST, the organization has been located there since July 2017.

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