All Sberbank users who have a personal bank account open can activate the service of receiving SMS notifications about each financial transaction. Despite the fact that this service is extremely convenient, you should know everything about turning off Sberbank SMS alerts. The features of the service and the deactivation procedure are described below.
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Advantages of Sberbank Mobile Bank
Before making a decision to disable the service, it is worth analyzing in detail all its advantages.
All Sberbank users are offered to connect Mobile Banking. However, not everyone knows about the existence of a free plan.
The economical tariff plan provides the following features:
- receive information about the status of the card or account;
- control credit card limits;
- register bank cards;
- block or temporarily stop the operation of the Mobile Bank;
- block a bank card.
Messages about the receipt of funds on the card (for example, wages) will not be received. In some situations, this is convenient, but it becomes difficult to track the state of the account. When choosing this tariff plan, it will not be possible to find out that someone has used the card unauthorized. In addition, to check the balance of funds in the account, it will be necessary to send an SMS request, the cost of which is 3 rubles. An extract with the last 5 financial transactions will cost 15 rubles.
Thus, the best solution is to choose the Full plan.
The monthly fee for it will depend on the type of bank card:
- for free (instant) cards - 30 rubles;
- for classic cards - 60 rubles;
- for gold cards - 0 rubles.
Wanting to change the tariff - this can be done at any time, you do not need to contact the bank branch or use any other resources. There are short commands, just send the word FULL or ECONOMY, depending on the current tariff plan.
Thus, disabling SMS notifications from Sberbank is not mandatory, it is enough to switch to an Economical tariff plan.
Disabling SMS alerts
To date, there are several options for disabling alerts from Sberbank.
Personal visit to a bank branch
The most common way is a personal appeal to a bank branch. In this case, you must present a bank card and passport. There are situations when an employee requires the presentation of additional documents that confirm possession of the card.
The bank must fill out an application form. During registration, the employee will actively persuade not to disable the service.
When the application is accepted, the employee will name the approximate date the service will be turned off. Be sure to specify the phone number by which you can contact if the service is not turned off in a timely manner. Thus, the bank will make every effort to meet the promised deadlines. As a rule, the service is deactivated within a week. If this does not happen, you need to go to the branch or call the phone left by the Sberbank employee.
By calling the Contact Center number
Another way to turn off SMS alerts is to contact the Contact Center . To connect with the operator, after the welcome message, you must press the number 0. When talking with the operator, you will have to tell him your bank card details, name the CVV2, CVC2 code, and also clarify its period of use. The Center specialist will tell you when to expect the service to be disconnected.
Shutdown via ATM/terminal
It is also possible to turn off SMS notifications about the status of an account with Sberbank using an ATM by selecting the "Mobile Bank" section.
But, here it is important to remember that not all ATMs and other self-service machines allow you to do this.
Via the Internet (Sberbank Online)
The first way is to turn off SMS alerts through Sberbank Online:
- enter your personal account Sberbank Online;
- select "Mobile Banking";
- click on the "Block services" tab;
- read the guide on using short commands to deactivate the service.
The second way is to turn off through the number 900:
The easiest way is to cancel the service via SMS using short commands to number 900. You can do this remotely, you just need to know the short command words that allow you to block the service. There are several of them:
- BLOCKING THE SERVICE;
- BLOKIROVKAUSLUG;
- BLOCKSERVICE.
After entering one of the commands proposed above, you should put a space and write down your card number (last 4 digits).
Disabling SMS notifications of Sberbank is accompanied by a response message. This service can be activated again by sending a message with the UNBLOCK SERVICE command or with the digital combination 06.