Thanks to the services of the Mobile Bank, it becomes possible to send messages to Sberbank created in the form of certain commands. Each of them corresponds to a specific banking operation or request. This way of managing your money saves a lot of time. Consider connecting Sberbank Mobile Bank via phone, Sberbank Online and other methods.
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Connecting Mobile Bank - all ways:
- mobile phone;
- Sberbank Online;
- ATM or terminal;
- personal appeal to the bank branch.
Connecting Sberbank Mobile Bank via phone
Being a client of Beeline, MTS and other mobile operators, you can activate this system via phone. After making a call to the Contact Center , you should contact the operator directly or send a request, guided by voice prompts.
If you are satisfied with the first option, then after the automatic greeting, you must press the "0" key. Next, the specialist will ask a series of questions for the purpose of identification.
Standard operator questions:
- “Name the bank card number” - it is located on the card itself;
- "What is your code word?" - it is indicated during the conclusion of the agreement;
- personal data is requested;
- where, when and what operation on the card was carried out last.
After confirming all these data, the Contact Center employee must clarify the selected tariff and connect the service. Then, an SMS with information about successful activation will be sent to the linked phone number, and all the functions of the Mobile Bank will become available. In some cases, the Contact Center line does not answer or is busy. Therefore, it does not hurt to study the connection of Sberbank Mobile Bank via phone on your own. To do this, you need to use the hints of the autoinformer, which can be obtained from the first menu after calling the Center.
The procedure is as follows:
- Press 3 ("Services and products for individuals").
- Having selected the section for using remote management services (Online and Mobile banking), press the button with the number 2.
- The robot will prompt you to select a tariff.
- Press the key corresponding to the selected package.
- The robot will announce the card number, phone number and tariff for the purpose of activation. The waiting time for connecting the service will be announced.
Through an ATM
Having decided on the optimal tariff, you can start connecting the Mobile Bank through an ATM and similar self-service devices.
In order to use an ATM, you need to insert a plastic card into the slot and then follow the instructions:
- Enter your PIN in the field that appears.
- Select and click on the "Mobile Bank" box.
- Select the “Connect” item of the main card (if this service has not yet been connected to the payment card). All subsequent options from the proposed menu can only be used if the service is activated.
- Choose your tariff by clicking "Full" or "Economy".
- The mobile phone number entered during registration will be displayed on the device screen - click "Continue".
Instructions for using the ATM can be READ HERE.
After the service is connected, the first message with the corresponding text will be sent. Activation can be carried out not instantly, but within three days.
Using internet banking
to connect Mobile Bank via the Internet (Sberbank Online) is also available . But this requires activation of the Personal Account . If you need access all the time, you must have an activated Mobile Bank at your disposal, since the entrance is confirmed using SMS messages. If the transactions are one-time, then you can get secret passwords at an ATM.
When connecting the Sberbank Mobile Bank via phone, the password to confirm the entry must also be obtained from an ATM:
- From the personal menu, you need to move to the Mobile Bank and select a tariff plan.
- Enter confirmation parameters: card and phone number, tariff name.
- The field of clicking "Connect" receives an SMS with a code that must be sent to Sberbank.
- If desired, the tariff can be changed. This takes 1 to 3 days.
Photo instruction: how to connect Mobile Banking through Sberbank Online
Instructions for working with Sberbank Online
In the department
If you do not want to use remote means, you can connect Mobile Banking simply at a branch of Sberbank. It is advisable to pre-download the form or order directly from the bank. It states:
- name of the department;
- Full name and passport data;
- operator company and number in 10-digit expression;
- check the box "Register a phone number";
- card number;
- card numbers that will also be connected to this phone as additional ones;
- check the box next to the corresponding tariff;
- signature and date of submission of the application.
The paper is accepted for consideration only with the applicant's passport. You don't need to present your card, but its number is required.
Choosing a Mobile Banking plan
Before approaching the direct connection of the service, you must first select the optimal tariff plan.
To date, there are two:
- free option - Economy;
- paid — Full.
More information about the tariffs of the Mobile Bank Economy and Full - in the article .
Despite the fact that at first glance the advantage of the first option is obvious, it is worth considering before choosing, since this package also has a number of significant disadvantages:
- for clarifying the balance on a one-time basis, 3 rubles are withdrawn;
- for checking the last transactions carried out, 15 rubles will be withdrawn;
- messages with information about the amount of expenses and the balance after withdrawing money from the account do not come.
Without the latter service, it is difficult to timely calculate unauthorized interference by fraudsters.
Choosing the Full tariff plan, it turns out that the required amount to pay is not so big. For example:
- for a Classic format card - 60 rubles;
- for Visa and Maestro - 30 rubles;
- Gold holders will not have to pay anything.
Some of the general features offered by these tariff packages include:
- replenishment of your phone and phones of other users from one card;
- transfer of funds between plastic cards of the bank and other users;
- sending transfers to individual clients of Sberbank through their phone number;
- payment for services of different companies;
- payment of credit debt;
- connecting services;
- card blocking in case of its loss or theft.
Changing the tariff plan via SMS and turning off the Mobile Bank
After activating the Mobile Bank, you can keep in touch with Sberbank using SMS or USSD requests . That is, you can disable Mobile Banking through your phone. For this purpose, you need to send a request: BLOCKING SERVICES or BLOCKSERVICE, BLOKIROVKAUSLUGI. You can also send a digital request - "04".
It should be understood that deactivation of a service does not mean its complete shutdown, but only a temporary suspension. You cannot use the services, but you will have to pay for the service if a paid tariff has been connected. This option is relevant only when the phone falls into the wrong hands.
All services can be restored by command UNBLOCK SERVICES, UNBLOCKSERVICE, RASBLOKIROVKAUSLUG or code "05". You will need to clarify the card number by writing the last 4 digits of its number after the command word, observing the space. Similarly, through spaces, the control data that corresponds to the password is indicated, only in digital format (in accordance with the serial numbering of the alphabet).
In addition to all of the above, you can change the tariff plan by SMS request FULL or ECONOMY to number 900.