Cancellation of auto payment for communication services of mobile operators

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Sberbank customers can use a convenient service - Autopayment. With its help, you can set up automatic transfers of funds to the accounts of various organizations. Despite the convenience that this feature provides, sometimes you may need to cancel autopayment. This article discusses this issue in detail.

Auto payment service on a Sberbank card

It is worth setting up the auto payment template once and money will be transferred from the card account to the accounts of specific companies. As a result of the operation, an SMS notification will be sent. If necessary, it will be possible to cancel Autopayment even before the end of this procedure.

The service is intended for regular payment for loans, housing and communal services or other financial organizations.

Payment order:

  • every month, Sberbank sends a request to the specified company about the client's debt;
  • if there is a debt, you will receive an SMS about the need to transfer a predetermined amount;
  • at the end of the daily period, the money transfer will be sent;
  • in the absence of debt, a message will come about the failure to complete the financial transaction.

If there is no need for payment, after receiving SMS about the debt, you can contact Sberbank and cancel the planned actions. To do this, just call the Sberbank Contact Center and tell the operator about your desire. In addition, you can send an SMS command of a certain content: AUTO PAYMENT-. After such an appeal to the bank, in the future it is necessary to make settings.

Autopay settings for topping up your phone bill:

  • set the minimum amount limit on the phone;
  • when the balance is reduced to this limit, Sberbank will transfer to the operator the amount that was previously determined by the client;
  • the operator transfers the specified amount to the telephone bill;
  • You will receive a notification about the results of the operation in a special SMS.

Setting up and canceling Autopayment on your phone

In order to connect automatic payments, you will first need to create an auto payment template on the card (for paying for MTS, Beeline, MegaFon, Tele2, Yota, Teletai and other services), which will indicate all the required information: organization name, restrictions, amount, time interval, phone number and card account from which the transfer will be made.

Auto payment template settings on the phone, using:

  • Mobile Bank, you can create an Autopayment template, and also disable it using SMS commands ;
  • Sberbank Online by filling in the required data;
  • self-service machines (ATMs), create a template and connect Autopayment in the same way;
  • bank branches, provide the required information to a specialist;
  • a call to the Contact Center, specifying the information for the settings to the operator.

Cancellation of auto payment for communication services

The most convenient way to cancel auto payment is by SMS to number 900 (with Mobile Banking connected). The message must contain the appropriate text: AUTO PAYMENT-. At the same time, at the end of the command word there must be a “-” sign. If several templates are installed, then it is necessary to indicate the card or telephone number present in it.

Command words used to disable and enable auto payment:

  • AUTO;
  • AUTO PAYMENT;
  • AVTOPAY, AUTOPAY;
  • AVTOTEL, AUTOTEL;
  • AUTOTEL;
  • AUTOPLATEZH;
  • AUTO, AUTO.

Shutdown at an ATM (terminal) of Sberbank

  1. Insert the card into the acceptor.
  2. Enter the PIN using the keypad.
  3. In the menu that opens, find the "Information and Service" section.
  4. Open AutoPay and click on the "Disable" button.
  5. Select the one you need from the list of templates.
  6. Enter the special code that was sent by SMS.
  7. The disconnection will be confirmed by a corresponding message.

Cancellation of an established Autopayment via Sberbank Online

The procedure for canceling Autopayment using the Personal Account is identical. You must log in to Sberbank Online . Then find the required template in a special section called "My auto payments" in the Personal menu. After selecting the desired template, you should first click on it, and then on the "Disable" button. Now you need to confirm these actions as a result of entering the code received in the message. In the future, this template can be connected using a similar algorithm using the "Connect" button.

Shutdown procedure - photo instruction

  1. Carry out authorization in Sberbank Online - using the received login ( identifier ) ​​and password.
  2. Confirm the procedure by entering a one-time code.
  3. Find the "Manage Auto Payments" section.
  4. Select a special tab - "Operations".
  5. Open the item - "Disable".
  6. Click on the "Continue" button.
  7. Enter the received code and confirm the action using the button.
  8. Click the "Continue" button.

Cancellation at a bank branch

If it is not possible to use remote services, you can make a personal visit to the bank branch. You must have a passport and a card with you. The bank employee should be notified about the need to delete the template and provide him with data on the settings. After a quick shutdown, the specialist will provide relevant information.

Call to Contact Center

In the same manner, an appeal to the Contact Center of Sberbank is carried out by telephone. You will need to provide certain information on the card - its validity period and a special CVC2, CVV2 code. This information is freely available on the card itself.

Remote connection and disconnection of services

Cancellation of auto payment from a Sberbank card is available using any of the considered methods. Thanks to remote services, you can perform such actions at any time of the day and regardless of location.

Remote Services:

  1. Online banking . To activate it, you must first obtain an identifier by calling the Sberbank Contact Center or visiting a branch. The login should be indicated in the appropriate field at the time of registration, as well as independently choose a password. As a result, access to Internet banking will open. With it, you can not only control deposits, accounts, loans, cards, but also make transfers and receive money. In addition, it is very easy to receive information about the balance, credit debts, completed transactions, etc.
  2. Mobile bank . Connection is made over the phone, through an ATM, using the Internet or at a bank branch. To activate, you will need to select a specific package. You can use the free plan. Thanks to him, access is opened for sending USSD commands or SMS requests in order to perform certain actions. To replenish the account of a phone number or make transfers, you do not need a personal visit to a bank branch, you just need to send an SMS to 900.

These remote services provide additional protection for funds, thanks to control over the procedures for transfers, credits and debits. If necessary, you can quickly block the card, for example, in case of theft.

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